Shipping policy
TheTechPlugCY
Shipping Policy
Effective: March 2026 | Paphos, Cyprus
Thank you for shopping with TheTechPlugCY. Here is everything you need to know about how we ship your orders across Cyprus.
1. Shipping Carrier
All orders are shipped via ACS Courier, one of Cyprus's most reliable courier services, ensuring fast and trackable delivery island-wide.
2. Shipping Costs
• Standard shipping: €3.00 flat rate for all orders within Cyprus
• FREE shipping on all orders over €20
3. Delivery Area
We ship to all locations across Cyprus, including Paphos, Limassol, Nicosia, Larnaca, Famagusta, and surrounding villages.
4. Processing & Delivery Time
• Orders are processed within 1–2 business days after payment is confirmed
• ACS Courier typically delivers within 1–3 business days after dispatch
• Orders placed on weekends or public holidays are processed the next business day
5. Order Tracking
Once your order is dispatched, you will receive a tracking number via email or WhatsApp so you can follow your delivery in real time through the ACS website.
6. Lost or Damaged Parcels
• If your parcel arrives damaged, photograph it immediately and contact us within 48 hours
• If your parcel is lost in transit, contact us and we will resolve it with ACS directly
• We will offer a replacement or full refund for confirmed lost or damaged orders
7. Contact Us
• Email: thetechplugcy@gmail.com
• Instagram: @thetechplugcy
• Phone/WhatsApp: +357 96 737222
• Location: Paphos, Cyprus