Shipping policy

TheTechPlugCY

Shipping Policy

Effective: March 2026 | Paphos, Cyprus

Thank you for shopping with TheTechPlugCY. Here is everything you need to know about how we ship your orders across Cyprus.

 

1. Shipping Carrier

All orders are shipped via ACS Courier, one of Cyprus's most reliable courier services, ensuring fast and trackable delivery island-wide.

 

2. Shipping Costs

       Standard shipping: €3.00 flat rate for all orders within Cyprus

       FREE shipping on all orders over €20

 

3. Delivery Area

We ship to all locations across Cyprus, including Paphos, Limassol, Nicosia, Larnaca, Famagusta, and surrounding villages.

 

4. Processing & Delivery Time

       Orders are processed within 1–2 business days after payment is confirmed

       ACS Courier typically delivers within 1–3 business days after dispatch

       Orders placed on weekends or public holidays are processed the next business day

 

5. Order Tracking

Once your order is dispatched, you will receive a tracking number via email or WhatsApp so you can follow your delivery in real time through the ACS website.

 

6. Lost or Damaged Parcels

       If your parcel arrives damaged, photograph it immediately and contact us within 48 hours

       If your parcel is lost in transit, contact us and we will resolve it with ACS directly

       We will offer a replacement or full refund for confirmed lost or damaged orders

 

7. Contact Us

       Email: thetechplugcy@gmail.com

       Instagram: @thetechplugcy

       Phone/WhatsApp: +357 96 737222

       Location: Paphos, Cyprus